Frequently Asked Questions
Everything you need to know about our luxury-inspired fragrances.
How are your fragrances so affordable?
By eliminating the 'prestige tax' associated with luxury branding, celebrity endorsements, and expensive packaging, we focus entirely on the quality of the juice, allowing us to offer premium scents at a fraction of the price.
Are your perfumes vegan and cruelty-free?
Yes, all Dossier fragrances are 100% vegan, cruelty-free, and formulated without parabens or phthalates, ensuring a clean and ethical scent experience.
What is your return policy?
We offer a risk-free trial. If you are not completely satisfied with your purchase, you can return your bottle within 30 days for a full refund, no questions asked.
How long does the scent typically last?
Our fragrances are formulated as Eau de Parfum (EDP) with high concentrations of essential oils, typically providing a scent longevity of 6 to 8 hours depending on the specific notes.
Do you ship internationally?
Currently, we ship to the United Kingdom, United States, Canada, and select European countries. We are working hard to expand our shipping zones to more fragrance lovers worldwide.
Can I track my order?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number so you can follow your package's journey to your doorstep.